In times of ambiguity, employees make a serious range of emotions. Sometimes Anxiety frustration and uncertainty are hard to know. What can the team manager do to support the team s’ mental health? During this daily routine times Listen, pay attention to ask, for people’s non-verbal communication cues. The way they listen look move is a natural part of communication.
Both managers and their teams must be able to read and use body language to have successful interactions at work. According to the career and small business website Chron,
” a manager communicating positive nonverbal cues when speaking with employees can increase employee morale, as well as their job performance.”
7 nonverbal communications types
There are several types of nonverbal communication, including facial expressions, gestures, para linguistics (such as loudness), body language, proxemics (personal space), eye gaze, haptics (touch), appearances, and artifacts.
In fact, research showed up to 93% of the impact comes from nonverbal cues. Tuning into non-verbal cues help manager gain valuable insight into their teams. However, in today s workforce non-verbal communication is limited to facial expressions. So, the simple act of gain attention to the non-verbal cues can be challenging. Let’s take a look.
- Manager: How is everyone today?
- Jimmy: I’m fine
- Kiren: ok
- Sam: Great
Heads up I am going to set up one on one checking with each of you this week. Let’s dive into the project’s updates.
Jimmy! I noticed you were frustrated when this call is being recorded. There is something that I can help you out?
Kiren! I noticed you were quiet on the call I want to get your thoughts on the project. What do you think of it?
Sam! I noticed you looked confused on the call. I want to check in it and make sure you are understanding the project requirements.
This was a little example of non-verbal communication understanding. During a short video call manager accessed the mental health of her employees. You can get more deep insights during workplace.
Managers don’t need to fix things on your ends but they can work to create a positive space that allows productivity and improve performance. While some people don’t have heavy skills in nonverbal communication other than interpreting, we need to make an effort by:
- paying attention
- and asking questions.